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PC Support I

Kansas City, MO 64141

Posted: 06/07/2019 Employment Type: Direct Placement Job Category: Infrastructure Technologies Job Number: 12543

Adaptive Solutions Group is a premier provider of information technology personnel. We provide a variety of technical professionals available for contract, contract to hire, or direct placement positions to companies in and around the St. Louis, Kansas City, and Denver Areas.

 

We are currently looking for a PC Support Tech to join our team.

 

Position Description
  • Under general supervision, install, maintain, and upgrade workstation hardware, software, and operating systems, support single and multifunction printing devices, smart phones, tablet devices, and mobile data systems.
  • This position also involves workstation moves and equipment upgrades.
  • Resolve problems associated with Help Desk trouble calls.
  • Provide technical knowledge and expertise necessary to solve medium to highly complex problems.
  •   Communicate effectively with all levels of employees, both technical and non-technical.
  • Manage time effectively while assuring attention to details.
  • Finish tasks accurately, completely and in a timely manner.
  • Work effectively in a team environment.
  • Make sound decisions with general guidance.

 

Required Qualifications
  • Associate’ s Degree in a computer science-related field
  • 2 years desktop operating and networking systems
  • 4 years recent experience in desktop operating and networking systems
  • Working knowledge of standard concepts, best practices and procedures related to set up/configuration of desktop hardware and current operating system.
  • Working knowledge of desktop operating and networking systems.
  • Other competencies as required by specific assignments may include knowledge of audio-visual systems, ruggedized laptops, virus kiosks and other equipment.
  • Other competencies as required by specific assignments may include knowledge of audio-visual systems, ruggedized laptops, virus kiosks and other equipment.
  • Must have working knowledge of Windows 10, Microsoft Office and Office 365.
  • Understanding of DNS and active client (what it does and how it works).
  • Candidate must be familiar with maintaining laptop and PC hardware in addition to laser printer technology.
  • In addition to normal office work conditions, candidate must have the ability to perform the physical activities of the job.

 

Preferred Qualifications
  • Prior experience providing support and troubleshooting for IOS and Android devices is preferred.
  • Experience in support of SCCM, Citrix, Remote/Virtual Desktop, and other Operating Systems is preferred.

 

Adaptive Solutions Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Adaptive Solutions Group offers a competitive compensation and benefits package that includes medical, dental, STD/LTD, life insurance coverage, 401k, paid vacation and holidays.
Desktop, Windows 10, Microsoft Office, Office 365

Krystal Dozier

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