Adaptive Solutions Group is a premier provider of information technology personnel. We provide a variety of technical professionals available for contract, contract to hire, or direct placement positions to companies in and around the Kansas City and St. Louis areas.
We are currently looking for an Operations Specialist II (Windows/Linux) to join our team.
Responsibilities
Manages the daily operations and support of the core enterprise infrastructure.
Responsible for monitoring, troubleshooting, and resolution of incidents for Windows, Linux, and HPUX servers.
Responsible for monitoring, alerting, and triage on core infrastructure including network related events.
Provide support for Ameren's Storage and Data Protection systems, perform file and system restores, and triage issues with storage related issues.
Expected to provide phone support, updating customers and vendors that call in, and providing top notch customer service to our customers.
Responsible for server patching using a variety of tools including Satellite, Ivanti, and Tanium.
Support the server infrastructure utilizing VMware, RDP, DNS, and Ops Bridge monitoring.
Provide cross team collaboration to maintain and foster an environment that encourages teamwork.
Support various reporting and compliance work necessary to meet regulatory and safety needs of the company.
Required Qualifications
Must have strong knowledge of one or more of the following: Windows Server, Linux, Storage and Backup, VMware.
Possess skills in Customer Service, Sense of Urgency, Decision Making, Enterprise Application Systems, Problem Solving, Teamwork, and Technical Troubleshooting.
Preferred Qualifications
Associates Degree
2+ years of relevant experience
ServiceNow ticketing system knowledge
Certifications: MCSA, RHEL, VMware, and Dell
Adaptive Solutions Group offers a competitive compensation and benefits package that includes medical, dental, STD/LTD, life insurance coverage, 401k, paid vacation, and holidays.
Adaptive Solutions Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.