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Adaptive Solutions Group
http://www.adaptivesg.com
http://www.adaptivesg.com
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IT Release Manager
500 Corporate Park Drive St. Louis, MO 63105 US | Work from home flexibility TELECOMMUTE US
Posted: 11/25/2024
2024-11-25
2025-01-02
Employment Type:
Contract to Hire
Job Category: Infrastructure Technologies
Job Number: 16835
Job Description
Adaptive Solutions Group is a premier provider of information technology personnel. We provide a variety of technical professionals available for contract, contract to hire, or direct placement positions to companies in and around the Kansas City and St. Louis areas.
We are currently looking for a IT Release Manager to join our team.
Responsibilities
Required Qualifications
Preferred Qualifications
Adaptive Solutions Group offers a competitive compensation and benefits package that includes medical, dental, STD/LTD, life insurance coverage, 401k, paid vacation and holidays.
Adaptive Solutions Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
We are currently looking for a IT Release Manager to join our team.
Responsibilities
- Organizes assigned activities across telecommunications applications, teams, and projects; accountable for dependency management within the scope of assigned telecommunications release components.
- Collaborates with team members to ensure execution of release adheres to the plan and timeline.
- Maintains release documentation and archives; stays abreast of future IT telecommunications maintenance activities.
- Practices adherence to the organization's release and change management processes, policies, and procedures.
- Completes assigned projects within budgetary and scheduling guidelines with minimal management involvement.
- Collaborates with vendors and/or customers throughout the execution of tasks and activities.
- Collaborates with essential department team members to understand voice services operations and technologies.
- Tracks progress and reports to internal teams and external sponsors when needed.
- Conducts and participates in discovery efforts to uncover location voice services designs.
- Performs analytical, technical, and administrative support in the planning, designing, testing, and implementation of telecommunication projects.
- Monitors voice solution performance and troubleshoots any issues.
- Escalates maintenance issues, including repair and moves, adds, and changes.
- Makes telecommunications-related recommendations to improve business functions and services.
- Works with the internal team to recommend additional resource needs.
- Implements process improvement measures and maintains support documentation.
- Keeps up to date with the latest advancements in telecommunications technology and industry trends.
Required Qualifications
- Telecommunication systems/IVR experience 3+ years
Preferred Qualifications
- Experience with technology services or system installation with vendor training; computer/telephony integration (VoIP), disaster recovery, telephony and related products
- Experience in IT project coordination or similar.
Adaptive Solutions Group offers a competitive compensation and benefits package that includes medical, dental, STD/LTD, life insurance coverage, 401k, paid vacation and holidays.
Adaptive Solutions Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
Job Requirements
Telecommunication systems, IVR, Release management