Adaptive Solutions Group is a premier provider of information technology personnel. We provide a variety of technical professionals available for contract, contract to hire, or direct placement positions to companies in and around the St. Louis, Kansas City, and Denver Areas.
We are currently looking for an IT Specialist to join our team.
Implement, administer and maintain the required internal infrastructure to support effective and efficient company operations. To include:
Domain Management – Active Directory, Group Policy, Patch Management, File Server Management, Exchange PowerShell management, SSL, FTP, Backups, and Antivirus/Antispam
VoIP phone system
Create and maintain the PC imaging environments
Software – Support and License management
Internal process documentation / knowledge sharing between departments
Research and Development of hardware and software
Third Party Product Hardware (Test Infrastructure)
Desktop and Server Applications
Development assistance for all IT User Manuals, Guides, Standards and Processes
Provide internal technical support for all internal user troubles or requests
Provide Tier III support for all escalated hardware and software issues
Implement, maintain and support all internal facilities. This will include the following:
Physical Infrastructure (such as room design changes, etc.)
Door lock system
Preventive and corrective maintenance for all hardware and software as required
After hours on call support (internal and client)
Perform such other duties as reasonably directed by the IT Supervisor, Client Information Systems Manager, Director, Operations and Project Management Office, or a corporate officer of Applied Logic
BS in Engineering, Computer Science or Information Technology, or related technical subjects or equivalent experience.
2+ years of direct experience in Information Technology implementation, administration and support.
2-5 years direct internal and external trouble shooting of customer support issues.
Networking Experience (2-5 years)
Salesforce or other CRM Administration (2-5 years)
Server Management Experience (2-5 years)
Applications Support Experience (2-5 years)
VoIP Phone System Administration (2-5 years)
Desktop and OS Support (2-5 years)
Customer Support Experience (2-5 years)
Ability to work as an unbiased team member in an ever-changing environment
Extremely strong diagnostic and discovery skills
Excellent written communication skills
Excellent verbal communication skills
Excellent interpersonal skills
Critical Thinking and Problem Resolution — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate alternative
Obtaining Information — Observing, receiving, and otherwise finding information from all relevant sources
Dependability — Reliable, responsible, and dependable at fulfilling obligations
Attention to Detail — Careful about detail and thorough in completing work tasks
Cooperation — Pleasant with others and displaying a good-natured, cooperative attitude
Initiative — Willingness to actively take on responsibilities and challenges
Leadership — Desire to lead, take charge, and offer opinions and direction
Analytical Thinking — Analyzing information and using logic to address issues and problems
Exceptionally detail oriented and results driven
Skilled at problem resolution
Outstanding oral and written communication skills
Ability to multi-task and manage multiple projects at the same time while maintaining a high standard of service and quality control
Proficient at requirements gathering
Solid documentation expertise
Adaptive Solutions Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
Adaptive Solutions Group offers a competitive compensation and benefits package that includes medical, dental, STD/LTD, life insurance coverage, 401k, paid vacation and holidays.