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Customer Training Support Specialist

Lenexa, KS 66219

Posted: 06/27/2024 Employment Type: Direct Placement Job Category: Bookkeeper Job Number: 16630

Job Description

Adaptive Solutions Group is a premier provider of information technology personnel. We provide a variety of technical professionals available for contract, contract to hire, or direct placement positions to companies in and around the Kansas City and St. Louis areas.

We are currently looking for a Customer Training Support Specialist to join our team.

  • Serve as the primary point of contact for customer inquiries related to training and support.
  • Develop training materials, including presentations, manuals, and online resources, to support customer learning.
  • Customize training programs to meet the specific needs and objectives of different customer groups.
  • Maintain accurate records of customer interactions, and support activities in our CRM system.
  • Monitor customer satisfaction levels and identify opportunities to enhance the overall customer experience.

Required Qualifications
  • High School Diploma
  • Knowledgeable in MS Office Product & CRM Software
  • In search of a Professional who is ready to learn the industry and products.
  • Looking for someone local and looking to grow with the company
  • Upbeat and Professional
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
  • Someone who enjoys traveling!

Adaptive Solutions Group offers a competitive compensation and benefits package that includes medical, dental, STD/LTD, life insurance coverage, 401k, paid vacation and holidays.

Adaptive Solutions Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Job Requirements

MS Office, CRM Software, Customer Support, Client Support, Training

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About Lenexa, KS

Join us in the vibrant job market around Lenexa, Kansas! This thriving area offers a perfect blend of career opportunities and quality of life. Located in the heart of Johnson County, Lenexa boasts a friendly community, excellent schools, and a variety of dining options ranging from BBQ joints to food trucks. Enjoy outdoor adventures at Shawnee Mission Park or catch a show at the Theatre in the Park. With close proximity to Kansas City's renowned art galleries, professional sports teams like the Kansas City Chiefs and Royals, and iconic venues like the historic Kauffman Center for the Performing Arts, Lenexa is the ideal place to grow your career while embracing a unique culture and irresistible charm. Explore our job listings today and discover the exciting possibilities this region has in store for you!