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Customer Care/ Office Coordinator

Lenexa, KS 66219

Posted: 04/04/2024 Employment Type: Direct Placement Job Category: Bookkeeper Job Number: 16518

Job Description

Adaptive Solutions Group is a premier provider of information technology personnel. We provide a variety of technical professionals available for contract, contract to hire, or direct placement positions to companies in and around the Kansas City and St. Louis areas.

We are currently looking for a Customer Care/ Office Coordinator to join our team.

  • Process purchase orders accurately and promptly, with Sales Executive and/ or Customer regarding availability, pricing, and shipping details to exceed their expectations.
  • Collaborate internally with various departments to address any order amendments or changes effectively.
  • Prompt responses to customer inquiries via phone or email
  • Maintain proactive communication with customers regarding any changes to their orders
  • Monitor and manage tasks received through CRM- ensure accurate pricing & customer details
  • Handle credit card payments and process invoices
  • Provide support to the team by assisting with general administrative tasks as needed.
  • Assist with office maintenance, bill management, and expense tracking related to Sales Executive's activities.

Required Qualifications:
  • 2+ years proven work experience in a customer service related role
  • Demonstrable ability to communicate via email, phone, chat, across multiple departments, etc
  • Experience with MS Office Suite (preferred MS Excel) & email
  • Proven ability be accurate (detailed oriented) but efficient (sense of urgency)
  • High School Diploma (Must)

Adaptive Solutions Group offers a competitive compensation and benefits package that includes medical, dental, STD/LTD, life insurance coverage, 401k, paid vacation and holidays.

Adaptive Solutions Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Job Requirements

customer service, order entry, CRM, Excel

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About Lenexa, KS

Join us in the vibrant job market around Lenexa, Kansas! This thriving area offers a perfect blend of career opportunities and quality of life. Located in the heart of Johnson County, Lenexa boasts a friendly community, excellent schools, and a variety of dining options ranging from BBQ joints to food trucks. Enjoy outdoor adventures at Shawnee Mission Park or catch a show at the Theatre in the Park. With close proximity to Kansas City's renowned art galleries, professional sports teams like the Kansas City Chiefs and Royals, and iconic venues like the historic Kauffman Center for the Performing Arts, Lenexa is the ideal place to grow your career while embracing a unique culture and irresistible charm. Explore our job listings today and discover the exciting possibilities this region has in store for you!