Adaptive Solutions Group is a premier provider of information technology personnel. We provide a variety of technical professionals available for contract, contract to hire, or direct placement positions to companies in and around the Kansas City and St. Louis areas.
We are currently looking for a Customer Care/ Office Coordinator to join our team.
Responsibilities
Process purchase orders accurately and promptly, with Sales Executive and/ or Customer regarding availability, pricing, and shipping details to exceed their expectations.
Collaborate internally with various departments to address any order amendments or changes effectively.
Prompt responses to customer inquiries via phone or email
Maintain proactive communication with customers regarding any changes to their orders
Monitor and manage tasks received through CRM- ensure accurate pricing & customer details
Handle credit card payments and process invoices
Provide support to the team by assisting with general administrative tasks as needed.
Assist with office maintenance, bill management, and expense tracking related to Sales Executive's activities.
Required Qualifications:
2+ years proven work experience in a customer service related role
Demonstrable ability to communicate via email, phone, chat, across multiple departments, etc
Experience with MS Office Suite (preferred MS Excel) & email
Proven ability be accurate (detailed oriented) but efficient (sense of urgency)
High School Diploma (Must)
Adaptive Solutions Group offers a competitive compensation and benefits package that includes medical, dental, STD/LTD, life insurance coverage, 401k, paid vacation and holidays.
Adaptive Solutions Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
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