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Community Mortgage Loan Officer

St. Louis, MO 63141 | Work from home flexibility

Posted: 09/30/2024 Employment Type: Direct Placement Job Category: Sales Job Number: 16759

Job Description

Adaptive Solutions Group is a premier provider of information technology personnel. We provide a variety of technical professionals available for contract, contract to hire, or direct placement positions to companies in and around the Kansas City and St. Louis areas.

We are currently looking for a Community Mortgage Loan Officer to join our team.


Responsibilities
  • Generate customer prospects through outbound calling and meeting with clients:
  • Prospect for new loans through phone calls, email, traditional & social networking
  • Cross-sell financial products to qualified prospects
  • Use web-based CRM systems for assistance in calling current company customers
  • Load complete 1003 residential loan application into Loan Origination System (Encompass)
  • Pull credit, determine eligibility, set product, lock rate, turn quality file into processing
  • Discuss Programs, Products, and Fees with customers and determine scenario in customer’s best interest
  • Disclose documents within 3 days of application
  • Assist with getting documents back from client
  • Become an expert on real estate agent partnership building, including the following duties: (make service calls to nurture potential customers, agent prospecting, and attend networking meetings)
  • Attend relevant investor, bank, governmental and association trainings as requested by supervisor
  • Attend events that engage community involvement in home ownership in the low to moderate income areas and low to moderate income borrowers
  • Generate loan applications through self-generation and referral relationships
  • Load application into Loan Origination System, determine eligibility, set product, lock rate, turn quality file into processing
  • Maintain 85% Customer Satisfaction rating with borrowers with minimum response benchmark
  • Maintain customer confidence by keeping loan information confidential

Required Qualifications
  • General understanding of the mortgage business, sales, and office environment is preferred, but not required.
  • Positive attitude and pleasant interpersonal skills      
  • Accuracy in details
  • Business writing skills
  • Ability to speak and understand English and Spanish language to communicate with customers, co-workers or supervisors              
  • Ability to set and meet priorities
  • Knowledge of financial statements and tax return forms
  • Computer skills for word processing and databases
  • Strong telephone communication skills
  • Knowledge of documents needed for mortgage or various consumer type loans
  • Professional appearance and demeanor for interaction with public
  • Ability to maintain good conversational skills
  • Knowledge of bank policies, procedures, regulations, forms, departments, and products

Adaptive Solutions Group offers competitive compensation and benefits package that includes medical, dental, STD/LTD, life insurance coverage, 401k, paid vacation and holidays.

Adaptive Solutions Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Job Requirements

mortgage, loan officer

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