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Adaptive Solutions Group
http://www.adaptivesg.com
http://www.adaptivesg.com
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We are seeking a highly driven and relationship-focused Client Success Manager to support a portfolio of key clients in a growing and dynamic environment. This role combines client engagement, data-driven insights, and operational execution to ensure strong customer satisfaction, retention, and account growth. The individual in this role will provide proactive support and strategic guidance following the completion of the sales cycle and will work to strengthen long-standing client partnerships.
This position offers a broad regional work opportunity and may include a hybrid schedule based on organizational needs.
Compensation
$80,000 to $90,000 annually based on experience.
Responsibilities
• Serve as the primary point of contact for assigned clients, building and maintaining strong business relationships
• Deliver ongoing support, insights, and reporting to drive client satisfaction and product adoption
• Identify opportunities for account expansion and additional services to support client success and revenue retention
• Provide regular updates on initiatives, deliverables, and programs impacting client outcomes
• Coordinate internal resources to support client needs and maximize service delivery
• Manage escalations, lead cross-functional collaboration, and ensure successful resolution of client issues
• Support continuous improvement efforts to enhance client experience and operational efficiency
Required Qualifications
• Bachelor's degree
• 2 to 5+ years in a client-facing or account management role
• Demonstrated success managing client relationships and cross-functional initiatives
• Ability to communicate effectively with stakeholders at all organizational levels
• Strong interpersonal skills and comfort presenting both virtually and in person
• Proven ability to work independently, manage competing priorities, and deliver results under deadlines
• Analytical problem-solving ability and sound judgment
Preferred Qualifications
• Experience leading cross-functional projects or teams
• Project management background or exposure
Benefits
Competitive compensation and benefits package that may include health insurance, retirement plan options, and paid time off.
Equal Opportunity Commitment
We are committed to providing equal employment opportunities for all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Client Success Manager
11610 Ash Street , Suite 200 Leawood, KS 66211 US | Work from home flexibility TELECOMMUTE US
Posted: 10/31/2025
2025-10-31
2025-12-12
Employment Type:
Direct Placement
Job Category: Accounting and Finance Leadership
Job Number: 17317
Job Description
We are seeking a highly driven and relationship-focused Client Success Manager to support a portfolio of key clients in a growing and dynamic environment. This role combines client engagement, data-driven insights, and operational execution to ensure strong customer satisfaction, retention, and account growth. The individual in this role will provide proactive support and strategic guidance following the completion of the sales cycle and will work to strengthen long-standing client partnerships.
This position offers a broad regional work opportunity and may include a hybrid schedule based on organizational needs.
Compensation
$80,000 to $90,000 annually based on experience.
Responsibilities
• Serve as the primary point of contact for assigned clients, building and maintaining strong business relationships
• Deliver ongoing support, insights, and reporting to drive client satisfaction and product adoption
• Identify opportunities for account expansion and additional services to support client success and revenue retention
• Provide regular updates on initiatives, deliverables, and programs impacting client outcomes
• Coordinate internal resources to support client needs and maximize service delivery
• Manage escalations, lead cross-functional collaboration, and ensure successful resolution of client issues
• Support continuous improvement efforts to enhance client experience and operational efficiency
Required Qualifications
• Bachelor's degree
• 2 to 5+ years in a client-facing or account management role
• Demonstrated success managing client relationships and cross-functional initiatives
• Ability to communicate effectively with stakeholders at all organizational levels
• Strong interpersonal skills and comfort presenting both virtually and in person
• Proven ability to work independently, manage competing priorities, and deliver results under deadlines
• Analytical problem-solving ability and sound judgment
Preferred Qualifications
• Experience leading cross-functional projects or teams
• Project management background or exposure
Benefits
Competitive compensation and benefits package that may include health insurance, retirement plan options, and paid time off.
Equal Opportunity Commitment
We are committed to providing equal employment opportunities for all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Job Requirements
Client Success
• Client Relationship Management
• Account Management
• Customer Retention
• Customer Engagement
• Customer Satisfaction
• Client Support
• Client Advocacy
• Customer Success Strategy
• Account Growth
• Upsell / Cross-sell
• Renewal Management
• Revenue Retention
• Customer Expansion
• Stakeholder Management
• Executive Communication
• Cross functional Collaboration
• Client Presentations
• Customer Interaction
• Relationship Building
• Client Relationship Management
• Account Management
• Customer Retention
• Customer Engagement
• Customer Satisfaction
• Client Support
• Client Advocacy
• Customer Success Strategy
• Account Growth
• Upsell / Cross-sell
• Renewal Management
• Revenue Retention
• Customer Expansion
• Stakeholder Management
• Executive Communication
• Cross functional Collaboration
• Client Presentations
• Customer Interaction
• Relationship Building
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Ready to take the next step in your career? Explore our job opportunities around Leawood, Kansas, and unlock a world of endless possibilities. Located in Johnson County, just minutes from Kansas City, Leawood offers a perfect blend of suburban charm and urban convenience. With top-rated schools, a thriving economy, and a vibrant arts scene including the Nerman Museum of Contemporary Art and the renowned Leawood Fine Art Gallery, this area is a haven for professionals seeking growth and opportunity. Indulge in the local barbecue and explore the beautiful parks like Tomahawk Creek Trail or Ironwoods Park. Join the vibrant community and consider making Leawood your career destination today.