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Senior Collections Specialist

St. Louis, MO 63101

Posted: 11/04/2025 Employment Type: Direct Placement Job Category: Accounts Payable/Receivable Job Number: 17321

Job Description


Adaptive Solutions Group (ASG) is a premier provider of information technology personnel. We offer a variety of technical and professional talent available for contract, contract-to-hire, or direct placement opportunities across the region.

We are currently seeking a Senior Collections Specialist to join our team.
Responsibilities

  • Manage a portfolio of client accounts to ensure timely collection of outstanding invoices

  • Communicate with clients through phone, email and written correspondence to resolve billing issues and secure payments

  • Partner with internal leadership and operational teams to support billing and collections initiatives

  • Review client payment trends and escalate delinquent accounts when needed

  • Negotiate payment plans and settlement terms for overdue balances

  • Analyze financial data to identify trends and recommend process improvements

  • Prepare regular reports on collection activity and performance metrics

  • Maintain accurate documentation of collection activities within internal financial systems

  • Support the development and upkeep of collection policies and procedures

  • Provide problem-solving assistance and contribute to broader department projects

  • Build and maintain strong working relationships with clients and internal stakeholders
Required Qualifications

  • 5 or more years of billing and collections experience within a professional services environment

  • Bachelor’s degree

  • Strong written and verbal communication skills

  • High attention to detail and strong organizational abilities

  • Ability to negotiate effectively

  • Proficiency with accounting, financial or collections systems

  • Solid analytical and troubleshooting skills

  • Strong client service mindset and comfort interacting with all levels of an organization

  • Ability to maintain discretion when handling confidential information

  • Proficiency with Excel and Word
Preferred Qualifications

  • Experience using CCH Practice Management or a similar platform

  • Background in structured, high-volume billing environments

Adaptive Solutions Group offers a competitive compensation and benefits package that includes medical, dental, STD/LTD, life insurance coverage, 401k, paid vacation and holidays.

Job Requirements

Collections

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