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Account Manager

Kansas City, MO 64112 | Work from home flexibility

Posted: 01/02/2025 Employment Type: Direct Placement Job Category: Administration & Business Support Job Number: 16885

Job Description

Adaptive Solutions Group is a premier provider of information technology personnel. We provide a variety of technical professionals available for contract, contract to hire, or direct placement positions to companies in and around the Kansas City and St. Louis areas.

We are currently looking for an Account Manager to join our team.


Responsibilities
  • Services designated book of business as relating to marketing, claims, and administration
  • Responds to Client’s inquiries, maintains documentation of communications, existing issues, and issue resolutions
  • Supports implementation of new lines of coverage by setting up account, collecting needed documentation, and reviewing plan details with Client and Carrier
  • Gathers and compiles exposure information from the Client, including compiling loss-run schedules and client stratifications
  • Requests and collects quotes (new and renewal) from carriers
  • Audits quotes, binders, and endorsements and makes requests for changes as needed
  • Processes audits and creates audit analysis for Client
  • Receives policy, then updates and completes policy check to ensure completeness
  • Updates specifications, application, and summary information to reflect changes during the year
  • Monitors receipt of quotes from carriers once submitted and negotiated by more senior staff
  • Binds coverage under direction of the Unit Manager/Account Executive
  • Informs Client of any and all changes that may affect insurance premiums or coverage
  • Gathers and compiles information for new business opportunities
  • Inputs Client information into data management system, ensuring accuracy and completeness
  • Generates materials for Client presentations and meetings
  • Creates and sends compliance communications as needed
  • Issues and processes Client invoicing
  • Engages with Producer and Accounting Department to appropriately determine action plan and assist in collection efforts or billing discrepancies
  • Researches industry trends and governmental regulations
  • Performs other responsibilities and duties as needed
 
Required Qualifications
  • Bachelor’s Degree in Business Administration or related field and/or years of experience equivalent
  • Typically three to seven years of Client services experience is required
  • Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
  • Strong verbal and interpersonal communication skills required
  • Understands industry trends and governmental regulations
  • Ability to complete continuing education requirements as needed
  • Ability to attend company, department, and team meetings as required, including industry training sessions
  • Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
  • Ability to efficiently organize work and manage time in order to meet deadlines
 
Adaptive Solutions Group offers competitive compensation and benefits package that includes medical, dental, STD/LTD, life insurance coverage, 401k, paid vacation and holidays.

Adaptive Solutions Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
 

Job Requirements

Employee Benefits, P&C, Account Management, Customer Service, Documentation, Invoicing, Quoting

Meet Your Recruiter

Whitney Schelstrate

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About Kansas City, MO

Ready to take the next step in your career? Explore exciting job opportunities in the vibrant city of Kansas City, Missouri, where endless growth possibilities await! Known for its thriving arts scene, including the Nelson-Atkins Museum of Art and the Kauffman Center for the Performing Arts, along with its iconic BBQ cuisine, such as Gates BBQ and Joe's Kansas City, this area offers a unique blend of culture and charm. Cheer on the Kansas City Chiefs or Kansas City Royals at Arrowhead Stadium or Kauffman Stadium, or enjoy outdoor activities at the beautiful Loose Park or along the scenic Missouri River. Discover why Kansas City, MO is the perfect place to advance your career and experience a rich and dynamic lifestyle.